All of these features within this one product and for FREE!

Our system has many useful features. Whether you want to create a more professional image, have a national presence, manage your incoming calls more effectively, track inbound responses from adverts and marketing campaigns or install disaster recovery for your phone lines, we have the answer!

N.M.A.C. Technologies (Never Miss A Call) explained:
Call queuing for your business
If you have limited lines into your office and your line is engaged, we will queue the callers and play them on hold music (which you can select), then put the call through to you as soon as a line becomes free. In effect, this increases the number of lines available to you, this will be especially useful at busy times of the day or should you have a particularly busy inbound campaign. Your customer will never hear the engaged tone again and you won't miss a call!

On hold music
You choose the on hold music - lots of tracks/genres to choose from to best fit your company image (all music is MCPS paid)

No maintenance and no licensing fees. No rental fees for one number
We maintain the service at no cost to you. We also cover the performing rights expense, yet another cost saving.

Missed call alert - Email and SMS
Once a customer calls your number, we record the inbound CLI (The caller's phone number) where available; Should a customer hang up when they are on hold we will send their phone number to your email address in seconds so you can call them back again, there is no charge for this. Also available is missed call to sms for a small fee.

No capital expense
No need to buy an expensive PBX (PBX is a traditional switchboard)
No need to install more phone lines.

Easy answer phone
If the caller has been on hold for more than 2 minutes (this can be adjusted) or your call is out of hours, we give the caller the option to leave a voice mail. Once they have completed the message we e-mail it directly to your inbox. This makes it easy for you to listen to, forward and store.

Instantly re-routes your call
If you move offices regularly, just for a day, week or even an hour, you can re-route all your calls to the new office. This can be done via a simple web page, its INSTANT! In a disaster recovery situation you can re-route to an alternate location in seconds and continue to conduct business without your callers being aware of any problems.

Route your calls to your mobile
Divert your calls to up to 5 different locations including your mobile. Just give your customers a single number! Send your calls to your landlines first then your mobile or go directly to your mobile if out of the office. Use your mobile phone as a second line for the office when busy. Call redirection to your mobile is charged at 13p per minute and is billed per second, so you only pay for what you use.

Advanced caller records and statistics
Track your marketing and the number of calls you receive on your 0844 number(s). Use the powerful call stats to see where your calls are coming from.

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